Phone: + 44 (0)20 8058 1140
We worked towards improving quality standards, processes and communications within:
Implemented Continuous Improvement plan with Measurable Service Levels
Designed and implemented new training programmes to diversify service offer
Developed new markets & gained new agents
Improved employee retention
We look at key aspects of your business such as management and culture, operations and processes, internal communications, marketing, and sales.
We will provide you with an overview, help you understand your business pain points and areas for improvement detrimental to growth, uncover risks that need consideration and management.
It will help us tailor our advice and solutions, and if required, point you in the direction of relevant tools and solutions.
T.: +44 (0)20 8058 1140