NEWS


RETAIL // TECHNOLOGY // FINANCE // PUBLIC SECTOR

ASK THE EXPERT  // INTERVIEWS

Here we  share useful industry news, materials and resources for personal and professional development. Sign up to the newsletter to make sure you don’t miss out on new posts. 

Latest 

Technology

Being Data-Driven: What does it mean?

It’s a phrase, and perhaps verb, that we hear a lot, isn’t it?

LinkedIn profiles, job descriptions and PR articles are all talking about how to become data-driven, how to make data-driven decisions, how to be data-driven.


To the uninitiated – and perhaps even to the initiated – it might be worth pausing for a moment to ask what this really means? 


A Google search for the term “data-driven” returns some 655 million results, and a quick adjective definition that reads thusly:

“The adjective data-driven means that progress in an activity is compelled by data, rather than by intuition or by personal experience.” Wikipedia


That sounds fair enough, and perhaps advantageous in some if not most decision-making situations, but how does one collect the data and use it in an actionable way? 

Retail 

How retailers are overcoming the Post-Pandemic Economic Recession 

6 July 2020   \\ Retail                                                   

Author: Alexander Boast


Businesses around the world are still scrambling to react (not adequately respond, but react) to the world-changing events of the Covid-19 pandemic. 


Whilst research is still being done on the hardest-hit industries, anecdotal evidence can easily pick out travel, tourism and hospitality as some of the biggest casualties, but new headlines emerge daily about the retail industry shaving hundreds or thousands of jobs from their stores if not closing them outright. 


What if I told you that some businesses haven’t been hit very hard, or are outright growing? Would you believe me?


Today we’re going to look at the types of businesses that have amazingly been able to adapt and thrive to the current socioeconomic climate. 


D2C – in fashion retail, Direct-to-consumer is all the rage right now and goes hand in hand with the digital first theme. We’re seeing new brands pop up all over the place and manage their own relationship with their customers via online communities rather than through a retailer’s physical store. 


The Wetherspoons example – when it was announced that UK pubs would have to offer table service and the ability to collect contact data of customers, this was no problem for Wetherspoons, who have been doing this already for ages in a great example of innovation at the time. 


Read more

Open Solutions Global Linked IN
Open Solutions Global News
Open Solutions Global News Tweet

RETAIL


6 July 2020

How retailers are overcoming the Post-Pandemic Economic Recession 

Read more

TECHNOLOGY


13 July 2020

People, Process, Technology – the last piece of the puzzle 


Read more 



FINANCE


20 July 2020

Is it finally time for your local bank branch to be virtual? 


Read more

PUBLIC SECTOR


27 July 2020

The Public Sector is slow but does it have to be?


Read more


Technology

Technology

People, Process, Technology – the last piece of the puzzle 

13 July 2020   \\ Technology                                                   

Author: Alexander Boast


The global pandemic sweeping the planet has made many businesses realise that they have too many people, too much process, and not enough technology.


For the tech sector, there are emerging opportunities within the threats presented by the on-going socioeconomic crisis. 


The advances in technology were accelerating long before the coronavirus gripped the people of the world, and the resultant lockdowns have further increased our reliance on technology. 


Savvy business owners and entrepreneurs understand that whilst the market is highly-competitive, it is also ever-changing, and “unprecedented” scenarios such as the time we are living in offer gaps in the market in desperate need of filling. 


The result is a global tech renaissance that we should all be thrilled about, eventually. 


This isn’t about keeping up with your competitors, it’s about surpassing them by stealing market share, pivoting if needed and doing the right thing for your stakeholders, whether they’re staff, partners or customers. 

Take paperless payments, for example – they’re more sought-after than ever. Technology such as this allows you to protect revenue, reduce overheads and run in a lean and agile manner, all you need is the technology to do it. 


Read more


    Open Solutions Global Linked IN
    Open Solutions Global News
    Open Solutions Global News Tweet
    Manufacturing

    10 August 2020

    Being Data-Driven: what does it mean?


    Read more 

    Manufacturing

    13 July 2020

    People, Process, Technology – the last piece of the puzzle 


    Read more 

    Manufacturing

    Oct. 2019

    Driving Change Through Innovation for Growth


    Read more

    Finance

    Technology

    Is it finally time for your local bank branch to be virtual?

    13 July 2020   \\ Technology                                                   

    Author: Alexander Boast


    Banks are some of the oldest business institutions in the world.


    Given how long they’ve had to modernise, why, then, are they so bad at keeping up with the ever-changing business landscape?


    Exacerbated by the on-going coronavirus pandemic and resultant economic recession, digital “challenger” banks have been stealing market share from the incumbent banks of the UK, who increasingly rely on government bailouts from 2008 to today. 


    Poor data infrastructure continues to plague the major banks, such as the TSB/Lloyds data migration disaster when customers of one could see the financial details of others, so challenger banks have the advantage here because their relative newness has allowed them to benefit from established data governance regimes.


    Consequently, more agile and data-driven financial institutions are able to offer an improved customer experience.

    Read more


      Open Solutions Global Linked IN
      Open Solutions Global News
      Open Solutions Global News Tweet

      Public Sector

      Technology

      The Public Sector is slow but does it have to be?

      27 July 2020   \\ Public Sector                                                   

      Author: Alexander Boast


      Digital Transformation.

      System Modernisation.

      Change Management. 


      These loosely similar terms mean largely the same thing: digitising and organisation and the culture within it. 


      This is hugely relevant for every sector in every country, but none more perhaps than the United Kingdom’s Local and Central Governments, which are governed by laboriously slow and out of date systems in charge of such important facets of British life as driving, receiving benefits and healthcare.


      The Covid-19 pandemic sweeping the world and its resultant economic recession have shown us two things: we weren’t ready and we need to change. We are hearing concurrently that we aren’t ready: track and trace will not be finished until September earliest, but also that we’re past the peak – is it coming too late? 


      Read more

        Open Solutions Global Linked IN
        Open Solutions Global News
        Open Solutions Global News Tweet

        Ask the Expert

        Interviews

        Advocacy For Business

        with Alex Boast


        Read the interview


        Chasyr: A new direction for delivery


        Coming up soon


        Other 


        Your BUSINESS

        HEALTH CHECK


        GET YOURS


        We’ll look at key aspects of your business such as management and culture, operations and processes, internal communications, marketing, and sales, then provide you with an overview that will help you understand your business pain points and areas for improvement detrimental to growth.


        Importantly, we can help you uncover risks you might not be aware of.

        CONTACT US


        E.: office@opensolutions-london.co.uk

        T.: +44 (0)20 8058 1140 /075 0718 3115

        Your Free MYSTERY SHOPPER CALL


        Ensure your sales team are competent and effective.


        REQUEST A CALL


        One of our experts will pose either as an existing or potential customer and will give a well-briefed, intelligent mystery call. After each call, a report is produced and feedback shared with you.



        NEWS & EVENTS

        Due to COVID-19 all our upcoming events are currently cancelled or rescheduled. 


        We run a number of sales traning webinars and are happy to arrange bespoke sessions for you. Please check our training seection for more information.

        Copyright © Open Solutions Global Limited, 2020